hello dear: 1. you didn't reply about the shipping details.we can not confirm which shipping channel should we go. 2.you only provide the address without phone number for shipping , it is not enough to start the shipping. 3. the order package is ready to ship now , and it is a cusotmized order we can not sell it to others. the problem is that you didn't check my message even before you ask Alibaba for refund and leave this review.I dont know why you are not able to check my message and talk with me but meanwhile you are able to ask for refund and leave review.